F.A.Q.

1. How does TEX work?

Tool owners add their tools to the platform by uploading pictures, naming and describing the tool and setting the weekday and weekend rates. Renters can then facilitate a rental by requesting the tool on certain days with agreed upon pickup and return dates/times.

2. Can I list items that are not tools?

No. This is a niche marketplace facilitating exchange of tools and tools alone.

3. What happens if a Renter destroys my tool?

You will receive the deposit amount you chose, in full.

4. Can I insure my tools against loss or damage?

We are negotiating a deal with a major U.S. carrier to underwrite a policy for TEX. Please stay tuned!

5. Do I get paid immediately when someone rents my tool?

No. Funds from the rental are held for 10 business days to protect against chargebacks or fraud. After the 10 days have elapsed your funds are available for withdrawal.